I was told (or it was implied) by my lender that I needed PPI to get a loan. Yes No

I did not feel PPI was fully explained to me. Yes No

My employer already provides insurance cover (i.e. NHS; armed forces; uniformed and civil services). Yes No

I was unemployed, self employed or worked part-time when I took out the loan. Yes No

I was not told that I would not be able to claim if I had an existing medical condition. Yes No

I was not told that if I missed a payment I would lose my no claims bonus. Yes No

I have already paid off my loan but was not given a refund. Yes No